Terms and Conditions

Dear valued guest,
Please read this information carefully, as payment of a deposit payment represents your acceptance of our following Terms and Conditions.

Registration and Payment
A deposit of 25% of the Cappadocia-Tours.org package rate confirms your reservation. Payment must reach our account within a week after making the reservation.

Payment may be made by wire or with Visa, Master Card.

The balance of your invoice is due 60 days prior to the tour date. If you make your tour reservation after the final payment date, according to our payment policy, payment will be required upon reservation.

Refunds & Cancellations
If you must cancel your trip, the effective date of cancellation fees will be applied upon receipt of your written notification. If you would like to cancel your tour or tour package for any reason prior to tour departure date, the cancellation fees will be as below:

From booking date to 60 days prior to arrival date: 25% of package rate
from 59 to 30 days to arrival date: 50% of tour package rate
from 29 to 08 days to arrival date: 75% of tour package rate
from 07 to 00 days to arrival date: 100% of tour package rate

* Cancellation terms and conditions may be different for Promotional Tours and Groups Tours with ten or more participants.

We are glad to inform you that the cost of any unused portion of your package tour will be not refunded. We strongly advise purchasing a travel insurance policy which covers cancellation penalties in case you must to cancel your tour package due to illness or for other unexpected reasons.

If Cappadocia-Tours.org cancels your tour because of any reason, you will receive a complete refund of all payments you have made to us.

Travel Insurance / Travel Protection Plan
We strongly recommend you obtain a comprehensive travel protection plan. This plan covers your trip cancellation or interruption, medical expense or emergency assistance, travel documents or lost baggage, and trip delay.

Changes to Your Reservation
We are glad to inform you that changes are subject to availability and can not be guaranteed. If you change the date of your tour, and later cancel, cancellation fees will be applied to your original tour departure date.

Passports & Visas
Passports & visas and payment for each traveler are the responsibility of each traveler. You are responsible for getting any travel documents and/or verifying entry requirements necessary for each country of travel and/or transit. You are responsible for any expenses incurred as a result of delays or itinerary changes related to your lack of appropriate travel documents.

The liability of Cappadocia-Tours.org is limited. In no event will be liable for amounts in excess of the amounts payable to it in accordance with the terms hereunder, nor will it be liable for any consequential indirect or incidental damages arising from this agreement. Cappadocia-Tours.org purchases transportation, hotel accommodations, restaurant and other services from independent suppliers not under our control. We serve only as agents for these suppliers in securing tour arrangements, and therefore will not accept responsibility and liability for negligent, wrongful, arbitrary acts or omissions of these independent contractors, agents, their employees, servants or representatives. Cappadocia-Tours.org is not liable for injury, accident, damage or delay that may be caused by events not within our control, including without limitation, war, strikes, acts of terrorism, the defect of any vehicle, the negligence or default of any third party. All receipts and tickets are issued subject to the terms and conditions specified by the air carriers, bus companies, and other independent suppliers. The passage contract in use by third parties, when issued, shall constitute the sole contract between such third party and the purchaser of the tour.

If we change a hotel because of unforeseen circumstances, we will select similar alternative hotel accommodations or better quality. All terms and conditions and all aspects of the relationship between Cappadocia-Tours.org and the customer shall be governed by the Turkish laws for TURSAB (Association of Turkish Travel Agencies) and by the courts in Istanbul.